Careers at Barrie Animal Hospital

Veterinary Receptionist – Be the Heart of Our Front Desk!

Location: Barrie Animal Hospital – Barrie, ON
Position Type: Full-Time, Permanent

About Us
Barrie Animal Hospital is a proudly independent, AAHA-accredited small animal practice committed to gold-standard veterinary care and exceptional client experiences. Located in beautiful Barrie, Ontario, we serve a loyal community of pet families who value our personalized approach and our passionate, collaborative team.

We believe that the client experience starts at reception-and we’re looking for a dedicated Veterinary Receptionist who thrives in a fast-paced, team-driven environment.

Purpose of the Role
To deliver an exceptional client and patient experience by being the welcoming, knowledgeable, and organized face of the clinic-while supporting clinical workflow and team communication at the highest level.

Objective
To ensure every client interaction-whether in person, by phone, or online-reflects the professionalism, compassion, and efficiency that define our practice and support AAHA standards.

Why You’ll Love Working with Us
We’re committed to creating a workplace that supports your professional growth and personal well-being. Here’s what you can expect:

• 4-day work week – Full-time hours with an extra day off, every week.
• Competitive wages – Starting at $19–$22/hour, commensurate with experience.
• Health and dental benefits – Comprehensive coverage for peace of mind.
• Uniform allowance – Look sharp, feel confident.
• Continuing Education (CE) support – Fuel your passion with learning opportunities.
• Employee pet benefits – Because your pets deserve the best too.
• Supportive team culture – Enjoy a positive, respectful, and fun work environment.

Who You Are
You’re not just answering phones or booking appointments -you’re owning the reception space and setting the tone for everything that follows. Our ideal candidate is:

• Passionate about client care – You genuinely enjoy connecting with people and making their visit stress-free and positive.
• Veterinary-experienced – You bring at least 1 year of experience in a veterinary or medical front desk environment.
• Detail-driven – You thrive on organization, multitasking, and proactive problem-solving.
• Team-oriented – You love working in a collaborative setting and supporting your colleagues.
• A strong communicator – Your verbal and written skills ensure clarity and confidence with clients and teammates alike.
• Professional under pressure – You stay calm, kind, and focused during busy times and emotional conversations.

Daily Responsibilities

• Greet and check in clients with warmth and professionalism
• Answer phone calls, emails, and appointment requests promptly and knowledgeably
• Manage scheduling and reminders to optimize patient flow and minimize wait times
• Handle financial transactions with accuracy and discretion
• Support client education by reinforcing veterinary recommendations and services
• Maintain a clean, welcoming reception area in line with AAHA standards
• Collaborate with veterinary assistants, technicians, and doctors to ensure seamless care

Qualifications

• Experience:
  • Veterinary Receptionist or Veterinary Assistant: 1 year (preferred)
  • Customer Service: 1 year (preferred)

Schedule:

• Monday to Friday
• Some weekends required
• 4-day work week for full-time staff

How to Apply
If you take pride in providing a five-star experience for every pet and person who walks through our doors, and you’re ready to be a valued part of a caring, high-performing team-we’d love to hear from you.

Apply today with your resume and a brief cover letter outlining why this role is the perfect fit for you to markatvethr@gmail.com.

Let’s build something paws-itively great together! 🐾

Tired of shifts that feel like a rerun? Want to actually use your training and be part of a clinic that values what RVTs bring to the table? Let’s talk.

We’re a progressive, tech-forward hospital focused on high-quality, low-stress care. AAHA-accredited and Fear Free Certified, we blend modern tools with real teamwork to deliver exceptional service to pets and their people. That means in-house diagnostics, real-time imaging, AI-supported medical records, and smooth digital workflows to keep things moving and your skills sharp.

Here’s what the role looks like:

• Active participation in a wide variety of cases—preventive, urgent, surgical
• Triage and hands-on patient care that keeps you engaged and valued
• Diagnostic testing and lab work you actually get to run and interpret
• A culture that supports autonomy, trust, and continuous learning

What’s in it for you:

• 4 shifts a week-balance matters
• Paid CE, wellness benefits, and generous staff pet care discounts
• On-site mentorship and a collaborative team

What we’re looking for:

• Registered with the OAVT and in good standing
• Confident in handling urgent cases and multitasking in real time
• Tech-savvy and adaptable—we’re a digital-first environment
• Compassionate, clear communicator who thrives under pressure
• Motivated to grow, evolve, and help shape an exceptional workplace

If you’re ready for a weekend role that’s challenging, rewarding, and anything but routine, send your resume to markatvethr@gmail.com

Let’s build something great—weekends included.